One gateway for support needs
Dolarindo Support Platform
Submit IT, GA, and HC requests from one platform. The right team receives clear context, handles priorities, and keeps progress easy to follow.
Support flow
From request to resolution, every step is structured.
Each request is routed to the right department, tracked with a ticket number, and kept transparent for requesters and internal teams.
01
Submit request
Add the need, branch, category, and attachment when needed.
02
Handled by the right team
Requests enter a support flow based on department, priority, and SLA.
03
Track progress
Use the ticket number to view status and latest updates.